Privacy Policy

Privacy Policy Privacy Policy Privacy Policy Effective Date: February 16, 2026 Olive Branch ABA (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with our website located at https://olivebranchaba.com(the “Site”) and any forms, services, or features we provide. By using the Site or submitting information to us (including through our online forms), you agree to the practices described in this Privacy Policy. 1. Information We Collect We may collect the following types of information: Personal Information • Name, email address, phone number, and mailing address• Payment information when applicable• Opt-in records and timestamps for communication channels (SMS, email, etc.) Non-Personal Information • IP address, browser type, and device information• Website usage patterns and analytics• Cookies and similar tracking technologies Customer Communications • Records of inquiries and intake submissions• Appointment details and preferences• Service history and feedback 2. How We Use Your Information We may use the information we collect to: • Provide and improve our ABA therapy services• Coordinate intake, scheduling, and service delivery• Process payments when applicable• Communicate with you regarding submitted inquiries and appointments• Send emails, SMS/text messages, or phone calls related to appointment reminders, therapy session reminders, service updates, and other operational notifications• Send marketing or promotional communications only if you have provided separate consent• Maintain records of communication preferences and consent• Enhance website functionality and user experience• Comply with legal obligations and protect our rights 3. SMS/Text Messaging If you provide your mobile phone number and explicitly opt in to receive SMS messages from Olive Branch ABA by submitting a form on our website and manually selecting the consent checkbox, we may send you messages related to: • Follow-up regarding submitted inquiries• Intake coordination• Appointment reminders• Therapy session reminders• Service updates and other operational notifications related to ABA services Marketing or promotional messages are sent only if you separately opt in through the marketing consent checkbox. We do not send third-party marketing messages. Opt-In & Consent • You will only receive SMS messages if you have explicitly opted in.• Users opt in by submitting a form on https://olivebranchaba.com/and manually checking a consent checkbox agreeing to receive SMS messages.• The consent checkbox is not pre-selected and must be actively selected before submission.• We maintain timestamped records of opt-in actions.• Message frequency may vary.• Message and data rates may apply.• We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable laws. Opt-Out You may opt out at any time by replying STOP to any message. After sending STOP, you will receive confirmation of your opt-out status, and no further messages will be sent unless you opt in again. For assistance, reply HELP or contact us at 512-333-4539 during business hours. Wireless carriers are not liable for delayed or undelivered messages. 4. Information Sharing & Disclosure We do not sell, rent, or trade personal information. We may share information with: Service Providers Trusted vendors who assist with website hosting, appointment scheduling, CRM systems, secure messaging delivery, and payment processing. These providers are contractually required to maintain confidentiality and security. Legal Requirements When required by law, regulation, legal process, or governmental request. Business Transfers In connection with mergers, acquisitions, or restructuring, subject to this Privacy Policy. No mobile information, including phone numbers or text messaging originator opt-in data and consent records, will be shared with third parties or affiliates for marketing or promotional purposes. 5. Data Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure. 6. Cookies & Tracking Technologies We use cookies and similar technologies to: • Analyze site traffic• Improve user experience• Remember preferences You may manage cookies through your browser settings. 7. Your Rights & Choices You may: • Request access to, update, or delete your personal information• Opt out of marketing emails by using the unsubscribe link• Opt out of SMS messages by replying STOP• Withdraw consent for future communications 8. Children’s Privacy Our services support children and families, but our website is directed to parents and legal guardians. We do not knowingly collect personal information directly from children under 13 through the Site. 9. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date. 10. Contact Us If you have questions about this Privacy Policy, please contact: Olive Branch ABAPhone: 512-333-4539Website: https://olivebranchaba.com/ By using our website and services, you consent to this Privacy Policy. Let’s Build a Brighter Future—Together. Every child has potential. We’re here to help your family unlock it with care, compassion, and proven strategies. Let’s Build a Brighter Future—Together. Every child has potential. We’re here to help your family unlock it with care, compassion, and proven strategies.